Great maintenance outcomes start with great trades for your landlords and tenants. CLA connects property managers and real estate agency owners with a carefully managed network of approved, trusted contractors so you get consistency, accountability, and peace of mind on every job, while reducing liability as a business.

• Someone in your corner: While you work directly with your contractors on everyday maintenance, we're here as an extra point of support if a serious concern arises or something isn't being resolved through the usual channels. You can feel confident knowing there's someone to turn to when you really need a hand.

• Contractors you can rely on: We take pride in the quality of our contractor network. By keeping an eye on performance, listening to feedback and addressing significant or ongoing concerns, we help ensure you're working with trades who value your business and deliver a high standard of service.

• Support when things get complicated: Occasionally, jobs don't go to plan. When a major dispute or serious workmanship concern arises, we're here to help bring everyone together, work through the facts and find a fair, practical way forward.

• Compliance without the extra worry: We help take some of the pressure off by keeping track of contractor licences and insurance, following up on renewals and helping ensure the trades in our network have the appropriate credentials. It's one less thing for your team to worry about.

• A helping hand with major invoice issues: We understand that invoice disputes and payment complications can sometimes become challenging. When significant issues remain unresolved, we can help connect the right people and work towards a practical outcome.

• Stronger relationships, better service: As contractors receive more work and build stronger relationships with your team, they naturally become more invested in supporting your office. This encourages greater reliability, stronger service and a willingness to prioritise your property managers when urgent or stressful situations arise.

What this means for you: Less time managing trade issues, faster turnaround on jobs, steadier relationships with contractors, consistent standards across your offices, and lower compliance risk, with someone to call when things need to go up a level.

What this means for real estate agency owners: Knowing your team is working with vetted, compliant trades means greater peace of mind and less liability for your business, with CLA managing the details in the background.

Ready to make maintenance simpler for your office?